Global tech outage: Crowdstrike apologizes to U.S. Congress [Video]

WASHINGTON –

An executive at cybersecurity company CrowdStrike apologized in testimony to Congress for sparking a global technology outage over the summer.

“We let our customers down,” said Adam Meyers, who leads CrowdStrike’s threat intelligence division, in a hearing before a U.S. House cybersecurity subcommittee Tuesday.

Austin, Texas-based CrowdStrike has blamed a bug in an update that allowed its cybersecurity systems to push bad data out to millions of customer computers, setting off a global tech outage in July that grounded flights, took TV broadcasts off air and disrupted banks, hospitals and retailers.

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“Everywhere Americans turned, basic societal functions were unavailable,” House Homeland Security Committee Chairman Mark Green said. “We cannot allow a mistake of this magnitude to happen again.”

The Tennessee Republican likened the impact of the outage to an attack “we would expect to …