Sanas’ Real-Time Accent Translation solution is applauded for transforming the contact center industry by reducing linguistic barriers and improving communication capabilities
, /PRNewswire/ — Frost & Sullivan recently assessed the accent translation solutions industry and, based on its analysis, recognizes Sanas with the 2024 North American Technology Innovation Leadership Award. Sanas provides a real-time Accent Translation solution built on patented, AI-powered technology that enables users to control how they sound, with the biggest use case for contact centers globally. Unlike competing offerings, the company maintains the authenticity of the agent’s voice, ensuring a more natural and genuine communication experience. The Sanas team and advisors include some of the world’s top speech machine-learning scientists. As a company, Sanas’ mission is to power a more compassionate and understanding world by making global communication more inclusive.
Sanas’ innovative Accent Translation technology converts strong regional accents into local ones, improving communication and understanding between contact center agents and customers. This removes …