In this insightful fireside chat, industry experts discuss the critical journey of data modernization and its direct impact on customer experience (CX). With data becoming the backbone of personalized, seamless interactions, achieving data maturity is key to unlocking deeper customer insights and driving superior experiences. The conversation will explore strategies for modernizing data infrastructure, leveraging AI and analytics, and ensuring data integrity to foster a more responsive, customer-centric approach.
NOTE : This session is part of ETCIO CDO Conclave 2024