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ERP and CRM: What’s the difference? [Video]

Categories
Customer Relationship Management (CRM)

Do you want to know how to choose between ERP and CRM? You came to the right place.

This article explains everything you need to know about ERP and CRM software, including their main differences and similarities, key features, price,andhow to get the most out of them.

ERP vs. CRM: What do they mean?

An enterprise resource planning (ERP) system helps companies manage their finances and resources, control costs, and meet production goals. 

A customer relationship management (CRM) software helps companies manage the sales cycle and customer experience.

The Overview: ERP vs. CRM

An ERP system is a central database that integrates and connects automations and efficient resource allocation between company functions. The goal of ERP is to establish a unified system across different departments like finance, accounting, inventory, supply chain, HR, and sales.

On the other hand, CRM is a powerful tool for managing all customer relationships. Its goal is to foster stronger connections with your leads and clients. By implementing a CRM …

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