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Enterprise social software spurs connections [Video]

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Community Building and Management

The InfoWorld Test Center reveals the strengths and weaknesses of blogging, wiki, and community solutions from CubeTree, Jive, Socialtext, and Telligent

Before the meteoric rise of Facebook and Twitter, many organizations were far along building online communities. IBM, the first large enterprise to encourage employee blogging, now has thousands of blogs spanning every business unit. Cisco offers dozens of blogs on topics from energy management to optimizing your WAN. Outside of technology, Johnson & Johnson dedicates a site to discussions of heath care issues. And there’s the legendary Marriott on the Move by Marriott chairman and CEO Bill Marriott.

Yet what binds these examples, and many others, is that they’re public. Today, employees are asking for similar capabilities, and much more, inside the firewall. Sure, groupware such as Microsoft’s SharePoint does a commendable job of providing workspaces and shared document libraries for established projects.

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