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Emergency Landing, Fliers Stuck For 3 Days In Phuket; Air India Responds [Video]

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Public Relations

Over 100 New Delhi-bound passengers of an Air India flight have been stranded in Thailand’s Phuket for over 80 hours now after several delays due to technical faults, according to multiple posts put out by passengers on social media. 

According to the passengers, the flight was scheduled to take off for Delhi on the night of November 16. But the airline’s representatives informed the passengers of a six-hour delay due to a technical fault. The passengers allege that after being made to wait for hours at the airport, they were asked to board the plane, only to be deboarded an hour later. The flight was cancelled.

Air India, while regretting the inconvenience to passengers, said the November 16 flight was “cancelled due to a technical issue”. The airline insisted that the staff on the ground made efforts to minimise passengers’ inconvenience, providing all on-ground assistance including hotel accommodations and meals.

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