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Drivers eligible for parking refunds after glitch sees many wrongly get tickets – but there is condition for applicants [Video]

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Mobile Marketing

DRIVERS were issued tickets after paying for parking through the city’s mobile app – a technical communication issue is the culprit.

A refund will be issued by the city with certain proof.

Potentially hundreds of drivers were ticketed after a software glitch failed to recognize payment informationCredit: Getty
The city is issuing refunds to drivers who were ticketed while enforcement was pausedCredit: Alamy

Drivers in the Canadian city of Hamilton, Ontario were wrongly issued parking tickets on July 17 after a technical issue caused a discrepancy between the third-party mobile app used for parking and driver payments.

The average cost of a parking ticket in the city is $45.

After several complaints from drivers, the city issued a statement promising a refund to those ticketed during the “hiccup.”

They said the issue caused parking not to be enforced, and therefore, a ticket earned during that time is illegitimate.

Brian Hollingworth, the director of transportation, …

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