Disney’s legal team contended that customers agree to avoid lawsuits upon accepting its terms and conditions when creating a Disney+ account.
UPDATE, AUGUST 20, 2024: Disney has backtracked on its initial argument to settle a wrongful death lawsuit outside of court because of an arbitration agreement the plaintiff allegedly accepted when subscribing to Disney+. “With such unique circumstances as the ones in this case, we believe this situation warrants a sensitive approach to expedite a resolution for the family who have experienced such a painful loss,” Josh D’Amaro, the chairman of Disney Experiences, said in a statement to CNN confirming the company’s decision. The original story is below.
In October 2023, New York doctor Kanokporn Tangsuan and her husband Jeffrey Piccolo had dinner at Raglan Road Irish Pub at Disney Springs while vacationing in Orlando, Florida. Tangsuan had severe nut and dairy allergies and reportedly notified staff at the restaurant of her concerns.
Shortly after dining at the restaurant, Tangsuan died of an allergic reaction.As …