DEDHAM, Mass. — Shelves remain empty at many Stop & Shop stores across Massachusetts, more than a week after the grocery chain’s parent company said operations were impacted by a cybersecurity attack.
With Thanksgiving just days away, Boston 25 News spotted bare poultry, meat, and produce shelves at the Quincy-based chain’s Dedham store.
A sign posted on a desolate Stop & Shop shelf read, “Due to IT system outages that are affecting some of our behind-the-scenes applications, product deliveries may be slightly delayed. We are working to restock our shelves as quickly as possible. Thanks for your patience.”
“There was none of the stuff I was looking for,” said one shopper. “This is my first experience not getting what I needed.”
Stop & Shop empty shelves
Customers also complained on the supermarket’s Facebook page that they haven’t been receiving “Go Rewards.”
Ahold Delhaize USA, which owns Stop & Shop and Hannaford, warned customers that some pharmacy and e-commerce operations had been affected…