Designing a 5-Star Customer Experience [Video]

I’m so happy to welcome you to the Art Biz Connection community!

Here’s the bonus I promised. It’s part of my ESSENTIALS learning program (separate from the community membership) and I wanted to share because it’s what you’ll hear us talking about right now.

All of your material is below. I’ll see you on the inside. 😉

With gratitude,

Once someone gets on your list, what happens to them? And then what? And then what?

In this module, you’ll start mapping your customer journey.

Consider the value of strong customer relations, and the ramifications of ignoring the possibilities within your relationships.
Identify the touchpoints that are opportunities for meaningful connection.
Review 9 encounters that are the starting points for your relationships with potential customers.
Discover 15 tools available for following up with people. (Email is only 1!)
Learn how to systematize your follow-up so that nobody falls through the cracks.
Understand how email autoresponders can help automate some of your follow-up.

Your Artist Mailing List: Rethinking + Assessing

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Tags Customer Journey, CX, Integrated Solutions, Solutions Offering