Customers from ING Australia locked out of internet banking [Video]

Customers from one of Australia’s biggest banks are being locked out of internet banking.

ING Australia says it has identified the issue which has caused potentially millions to be unable to access the app or desktop website.

In a statement shared to X, ING apologised to customers who were having issues.

ING Australia banking is down on mobile and destop. (Supplied)

“We are aware that some customers are experiencing issues accessing the ING website and app,” ING said in a statement.

“The issue has been identified and our team are making progress in resolving the disruption.

“We sincerely apologise to any customers who may be impacted.”

Tech website DownDetector reported over 2200 people had reported issues with ING.

ING Australia said it was working to resolve the issue. (AP)

The issue appeared to have spiked about 1pm.

ING Australia told 9news.com.au the outage is not impacting customers wanting to make payments using their card or phone.

It also does not affect automated scheduled payments.

ING’s mobile app told …