Customers Blast FNB for Communication Breakdown During Service Outage Fiasco [Video]

• First National Bank (FNB) customers were frustrated by the bank’s lack of communication after it experienced an outage that lasted about two hours
• The bank clients on social media explained that they were unable to make transactions on FNB speed points or virtual cards
• The bank reportedly resolved the glitch within a couple of hours; however, netizens remained annoyed by the bank’s alleged silence on the issue

Zingisa Chirwa is an experienced Briefly News journalist based in Johannesburg, South Africa, who has covered finance current affairs on the radio for over 15 years.

First National Bank (FNB) customers were frustrated by the bank’s alleged lack of communication after some of its services went down on 29 June 2024.

FNB glitch affects transactions

The bank’s clientele took to social media to vent their irritation about FNB’s …