Choosing OpenText™ Core Journey means management solutions means saying goodbye to frustrating, inconsistent customer experiences. Create adaptive journeys with insights based on data. Let’s help fuel insights and customer data with sentiment analysis. Use dashboards to check in on journey touchpoints—web, communications, messaging, contact center—to review performance.
Watch this video to learn how you can give your customers highly-personalized service and timely communications via their channel of choice.
Reimagine customer journeys: https://www.opentext.com/products/core-journey