CrowdStrike has rejected Delta Air Lines’ claim that it is responsible for $500 million worth of damage caused by the IT outage on Friday July 19 resulting in thousands of flight disruptions.
In a letter sent to Delta on behalf of CrowdStrike signed by Michael Carlinsky, a co-managing partner at law firm Quinn Emanuel Urquhart & Sullivan, the Texas-based cybersecurity firm said it is “highly disappointed by Delta’s suggestion that CrowdStrike acted inappropriately and strongly rejects any allegation that it was grossly negligent or committed misconduct.”
Delta’s CEO Ed Bastian told CNBC in an interview last week that the half-a-billion figure accounts for “not just the lost revenue, but the tens of millions of dollars per day in compensation and hotels.”
The airline canceled thousands of flights over several days. It resorted to manually restarting up to 40,000 systems affected by the outage as disruptions by other airlines moderated to the tens and single digits.
When Bastian was …