CRM Explained: A Beginner’s Guide (2024) [Video]

CRM (Customer Relationship Management) is not just a tool; it’s a game-changer for your business.

In sales, CRM systems can boost revenue by 41% per sales rep and improve lead conversion rates by over 300%, states Finances Online.

Plus, CRM generates about $8.71 in revenue for every dollar spent, according to Nucleus research.

CRM software can become a revenue growth machine when used the right way, giving your business the ultimate advantage over competitors. 

This article will cover everything you need to know about using CRM to unlock your business’s full potential. We will explain what CRM means, how it works, its main benefits, how to choose the right one.

We will also present you 5 top CRM software to use in 2024. So, buckle up.

What is CRM (Customer Relationship Management)?

CRMor Customer Relationship Management, is a system that manages and stores all your company’s customer interactions, activities, and data. It’s …