City of Midland using AI tech to help residents [Video]

MIDLAND, Texas — During Tuesday’s Midland City Council meeting, the city introduced two new innovative tools for Midlanders to use: SeeClickFix and AskJacky.

“The City of Midland has given a lot of attention and effort to communicate well with our citizens and to make sure that we are accessible as a city leadership to be able to address problems and concerns in the community,” Midland Mayor Lori Blong said. “With SeeClickFix, we are able to provide an app-based solution for people to share concerns in the community, non-emergency concerns in the community and that comes directly to the city staff.”

That concern — whether it be about a pothole, graffiti, etc. — is then turned into a ticket and alerts the staff. 

The app also provides a way to track the concern as it progresses through …