, /PRNewswire/ — ChurnZero, the platform and partner for customer success, has been named a Leader in the IDC MarketScape: Worldwide Customer Success Applications 2024 Vendor Assessment (doc # US51812024, December 2024). The report is an in-depth, independent assessment of vendors’ product capabilities and functionality, alignment with customer needs, growth potential, research and development, customer satisfaction, and effectiveness in executing its vision and market strategy, among other criteria.
ChurnZero, whose customer success software helps CS teams work efficiently, deliver greater customer value, and drive more recurring revenue, has achieved a unique level of analyst and customer recognition in the last 13 months. As well as being named a Leader by the IDC MarketScape, ChurnZero was placed in the top groupings of two additional independent analyst reports; as a Leader in November 2024, and a Strong Performer in December 2023. As of December 2024, ChurnZero holds more than 1,200 five-star customer reviews …