Chargebee Leads the Way in Compliance with FTC’s New Click-to-Cancel Rule | PR Newswire [Video]

, /PRNewswire/ — Chargebee, a leading subscription management platform, announced that its Retention solution now helps businesses meet the FTC’s stringent new Click-to-Cancel requirements. The Federal Trade Commission’s final update to its Negative Option Rule marks a watershed moment for consumer rights in subscription commerce. Chargebee Retention empowers businesses to transform these regulatory requirements into opportunities for increased customer trust and operational excellence.

Understanding the FTC’s Click-to-Cancel Rule

The FTC’s update mandates a straightforward cancellation process for consumers, targeting subscription services that use negative option features like automatic renewals, continuity plans, free-to-pay conversions, or pre-notification plans. The rule aims to curb unfair practices by requiring businesses to:

• Make the cancellation process as easy as signing up
• Halt charges immediately upon cancellation
• Clearly disclose all essential terms before sign-up
• Provide consistent cancellation options across all platforms

This regulatory enhancement is designed to protect consumers from being unwittingly locked into recurring payments, making it easier for them to …