Buyer Beware: Negative reviews of The Oodie from customers are pouring in
As I mentioned in my article about The Oodie’s predatory sales tactics and poor customer service, there appears to be a disconnect between the customer experience and what you can see in The Oodie’s social media comments. I’ve been able to connect the dots! I discovered pages of recent 1-star complaints about The Oodie on Trustpilot that help paint a picture of what could have been said in the hundreds of ‘hidden comments’ on Oodie social media.
To recap, The Oodie is in hot water. Customers who have ordered from The Oodie in the past few months are experiencing plenty of issues. The root of the problem is customers not receiving their orders. Some reported not receiving their order at all, and while most reported order delays of more than a month, despite their listed timeframe. The Oodie has been refusing to cancel orders when customers request and refusing to refund …