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Community Building and Management

Broken elevator has renters stuck inside for months at senior living complex The Life at Sterling Woods [Video]

HOUSTON, Texas (KTRK) — Frustrations are high at a senior living complex on the southeast side, and residents say an elevator has been broken since July.

“When was the last time I was on the elevator? July? July!” renter Patricia Moon told Eyewitness News.

Moon can get up and down the stairs, but many of her neighbors can’t.

It’s been four long months for the residents of building four at The Life at Sterling Woods, a senior living community.

A piece of paper posted outside the elevator dated July 10 says that management is waiting on a part to fix the elevator.

“We are waiting for parts for the elevator to be fixed. Today, what is it? November? And we are still waiting on the same damn part,” Moon said.

People living in the building say they either have to miss their appointments or go to great lengths to get there.

“Whenever I’ve got …

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