AT&T internet, phone outages hinder some Dallas businesses for days [Video]

DALLAS – A Dallas law firm complains it has been without AT&T phone and internet service since Monday.

The service company acknowledges a problem that impacted some businesses but says service is restored.

The Geoff Henley Law Firm contacted FOX 4 for help. After we contacted AT&T, technicians were at the business to restore its service.

By Thursday afternoon, the law firm confirmed that all of its services were restored.

But before that happened, Dallas attorney Geoff Henley says the outage caused massive headaches for his office and its customers.

“We’re not able to work. I’ve got people not doing things, and you sit there, and you wring your hands,” he said. “Do you send them home and not do anything at all and save on payroll? Or do you try to manage?”

Some employees were doing what they could offline while others were using their personal hotspots to connect to the internet.

“And we have been told on Tuesday it …