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American Water restarting systems shut down a week ago by hackers [Video]

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American Water Works pauses billing as it responds to cyber attack 00:31

American Water Works — among the nation’s biggest water utilities — is restarting systems shut down a week ago after being hacked.

The Camden, New Jersey-based supplier of drinking water and wastewater services to more than 14 million people said it was in the process of “reactivating the systems that were taken offline due to its cybersecurity incident.” 

American Water on Monday disclosed the breach of its computer networks and systems, relaying that it became aware of the unauthorized activity the previous Thursday, or October 3. It responded by shutting down its customer portal and pausing billing. 

“The company’s customer portal, MyWater, is now operational, and all standard billing processes are resuming,” American Water said late Thursday in a news release, adding that customers will not face late charges for the time the service was paused. Water quality was not affected and there is no indication …

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