Air Canada Gears Up for the Holidays with Upgraded Service, Festive Treats [Video]

Air Canada is preparing to welcome more than 2.2 million travellers over the holidays.

As a result, the airline says it has bolstered its in-person customer service teams at major hubs to accommodate the high volume of pax.

Additional agents will assist travellers with navigation, especially for those with accessibility needs and unaccompanied minors.

“The holidays are a special time of year for all of us and we’re prepared for the challenges that busy terminals, extra festive luggage and unpredictable weather may bring to holiday travel,” said Tom Stevens, Vice President of Canadian Airports and Customer Experience Strategy, Air Canada.

“At Air Canada, care and class are at the heart of everything we do, and our teams are ready to go above and beyond in delivering exceptional service to every customer.”

Festive Upgrades

Pax passing through major airports can receive complimentary festive snacks, including Biscoff cookies and TWIGZ pretzels, along with surprises …