A Rivian R1S Started Smoking As Driver Was Trapped Inside, Couldnt Open Doors [Video]

A Florida woman is speaking out after an electrical short left her stuck in a smoking Rivian R1S.
After approximately 45 minutes, responders learned about a manual door release and were able to free her from the vehicle.
Rivian reportedly offered the customer $1,000 but, after a local television station got involved, they decided to offer a refund.

A Florida woman had a scary experience behind the wheel of a Rivian R1S as the model reportedly suffered from an electrical problem that left her ‘trapped’ inside the vehicle. If that wasn’t bad enough, smoke was entering the cabin.

Jen Pereira shared her story with WFTV 9 and said things went south after about a month and a half of ownership. As Pereira explained, the R1S “started braking very rapidly” in November. The dashboard then began flashing and the vehicle eventually rolled to a stop.

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Pereira said she …

Tags Customer Experience, Integrated Solutions, Offering, Solutions Offering