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Linq Unveils A.I. Agent For Live Events | PR Newswire [Video]

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Customer Relationship Management (CRM)

, /PRNewswire/ — Linq, the world’s leading mobile CRM and lead capture platform, unveiled its Universal Badge Scanner at CES 2025. The feature, which comes standard with the paid version of Linq’s app, uses a mobile phone to pass photos of event badges to an AI Agent built specifically for live events. The agent searches the internet and proprietary contact databases to find information about the person scanned, then initiates immediate follow-up and uploads the lead to CRM systems. The process significantly shortens a lengthy and manual follow process—a well-known headache for event marketers and recruiters—from days to minutes.

The Universal Scanner works on any event badge, but also on paper business cards and résumés, eliminating the need for expensive lead retrieval rentals or dated software like iCapture.

The AI Agent in Linq instantly scans proprietary databases to verify and enrich contact details, including email, phone, company, job title, and …

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