The Edelman Trust Barometer aims to illustrate the role comms play in building consumer trust for big businesses. Coinciding with the report’s launch, Lee Edwards, a professor at LSE, urges marketers not to take for granted the vital institutions that help build support for their brands.
For PR and advertising clients, Davos sets the tone for the coming year. One persistent theme is the need for business to be trusted and to make a social contribution. The Edelman Trust Barometer, an annual global survey through which trust has gained an increasingly higher profile among businesses, now in its 25th year, launches at Davos, driving much of the conversation around trust.
Trust is frequently cited as essential for a positive reputation – a common and highly desirable goal when communicating legitimacy to stakeholders. But while the Barometer is regarded by many as an authority on the topic, too few questions are asked about exactly how the survey constructs …