Despite its transformative capabilities, many organizations hesitate to adopt generative AI (GenAI). According to IDC’s Future Enterprise Resiliency and Spending Survey, Wave 4, April 2024, the most significant factors limiting further evaluation or expanded use of GenAI are lack of skills and a lack of clear use cases or initial offerings that align with business needs. Specifically, 15% of organizations say they do not possess the necessary expertise to implement and manage GenAI technologies effectively, including technical skills and an understanding of how to integrate these technologies into existing processes. Additionally, 14% of CIOs are uncertain about how GenAI can benefit their organizations and what ROI they can expect to justify the investment.
But by not embracing GenAI, organizations may miss out on opportunities to enhance efficiency, empower their workforce, and stay competitive in a rapidly changing tech world. Understanding these challenges, CIOs can take proactive steps such as the following to facilitate GenAI adoption and move from fragmented …