, /PRNewswire/ — With the help of igloo smart access technology and Duve as an integrator, OYO has harnessed the power of igloo smart locks to deliver a seamless guest experience starting at the front door.
igloo Smart Access Technology Powers OYO’s Growth Through Access Control Innovation.
This end-to-end solution allows OYO to optimize operations and focus on guest satisfaction while minimizing time spent on access control, security, and key exchanges. Previously, OYO and its partners used manual check-ins and physical key handovers, to centrally manage access for guests, maintenance, and housekeeping.
Managing physical keys at scale also led to issues and inconsistent check-in/out experiences. Additionally, manually coordinating bookings across multiple channels was time-consuming for staff.
By integrating igloosmart access technology with Duve’s user-centric guest system, OYO hotel & home operators now communicate with guests seamlessly across various booking channels. This integration has streamlined automated check-ins and check-outs, ensuring timely guest communications. The integration syncs multi-channel bookings, performs identity …