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AES Indiana: ‘Technical difficulties’ impacted online portal, phone access [Video]

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Public Relations

“Thank you for your patience as we work to resolve the issue,” AES said in a statement on social media.

INDIANAPOLIS — If you had issues accessing AES Indiana’s online portal Wednesday, you weren’t alone.

The utility company said at 11:10 a.m. Wednesday, Jan. 8 that it was experiencing technical issues impacting its online account portal and phone access. 

A little more than two hours later, AES Indiana posted on X, “Systems are back up and running. We appreciate your patience.”

AES said customers can report outages at aesindiana.com/outages or by calling 317-262-8111.

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