Birmingham Parking Authority unveils strategic plan to improve downtown parking [Video]

BIRMINGHAM, Ala. (WBRC) – Parking in downtown Birmingham could soon be easier to navigate, thanks to a new strategic plan from the Birmingham Parking Authority (BPA).

The plan, which has been in the works for over a year, aims to enhance the customer experience, support economic development, and leverage innovative technology to improve parking services.

According to BPA CEO André Davis, it’s the first time the Birmingham Parking Authority has developed a strategic plan.

“This is not an overnight project,” said Davis. “There are some changes that customers and the public will see immediately, such as the improved website. Other changes will become apparent in the coming months as we improve signage and wayfinding and employ more customer-friendly technology. Some components of the plan will take years to fully implement as we expand our services and our footprint.”

According to Davis, the plan took roughly a year and a half to develop. It was developed with input from consultants …