Villa Marconi management refutes allegations around hygiene care [Video]

The chair of the board of directors at Villa Marconi, a long-term care facility on Baseline Road, says allegations around supply shortages leading to neglect of resident hygiene are “all false.”

The board held a news conference Tuesday and invited media to tour part of the 128-bed facility they say is a place of pride for the Italian community in Ottawa.

“We have never heard from our management company that we don’t have the supplies that we need,” said board chair Antonio Mariani. “They have lots of supplies adequate for the job that they need to do.”

The home is managed by Responsive Health Management.

“We did not ask anyone to clean any residents with paper towels or pillowcases,” said interim executive director Michael Shane.

But the union representing several workers says that’s exactly what has happened several times because of supply shortages, …