The UK CMO, formerly of Samsung and Coca-Cola, tells Tim Healey why B2C and B2B have more in common than people perceive and why positioning marketing as a driver of value rather than a service is imperative no matter which side you’re working in.
You studied at Lancaster University and the EM Lyon Business School. You’ve worked at Publicis, Leo Burnett, Brierley and Partners, then Kimberly-Clark before Coca-Cola for six years. You moved to Samsung as marketing director, and most recently, have spent the last four years as UK CMO at EY. Could you walk us through your career journey to date?
When I came back from Lyon, I got a job at the French-owned agency group Publicis. I spent the formative years of my career in the brilliant world of advertising. I was in Los Angeles looking after the Star Alliance account when September 11 happened, and the bottom …