Accountability in action: Building a culture that sticks in EMS [Video]

Editor’s note: Welcome to the What Paramedics Want podcast series of Inside EMS, sponsored by Pulsara. The state of the industry What Paramedics Want Report explores issues tied to provider recruitment and retention; safety, health and wellness support; technology adoption; and career development, produced in partnership with Fitch & Associates and the National EMS Management Association. Learn more and download your copy.

In this week’s episode of the Inside EMS podcast, cohosts Chris Cebollero and Kelly Grayson dive into a vital topic: the culture of accountability in EMS. Sparked by FireRescue1’s Chief Marc Bashoor’s thought-provoking article, “Where is our culture of accountability?”, the hosts explore why change is so difficult to embrace, how leadership impacts culture and what steps agencies can take to help foster accountability across an organization. From managing expectations to addressing fairness in discipline, our cohosts discuss the challenges of enforcing standards and avoiding the normalization of deviance. Whether …