BRITISH Airways has suffered a major IT outage that has left countless flights in Europe grounded.
The issue is causing delays and cancellations for potentially tens of thousands of passengers.
The airline’s website was also down this evening, as well as its mobile app, while internal phone lines had also been cut off.
Reports of issues began emerging at around 6pm, when passengers said they were stuck on tarmacs waiting for clearance to take off.
An IT glitch is reported to have impacted the carrier’s computer software, making it impossible for pilots to file their flight plans electronically, meaning they had to manually call Heathrow Airport.
A Heathrow spokesperson said: “We are aware of a technical issue that British Airways are investigating.
“And we will be working with them to provide updates to passengers as soon as they are available. Heathrow systems are operating as normal.”
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