INdigital and Partners Successfully Reroute Live 9-1-1 Calls Across State Lines in Landmark Public Safety Test | PR Newswire [Video]

, /PRNewswire/ — INdigital, a national leader in next-generation 9-1-1 (NG911) core services, proudly announces the successful completion of a historic, cross-jurisdictional 9-1-1 call rerouting test between Charleston County, South Carolina, and Collier County, Florida. This milestone marks the first time live 9-1-1 calls have been seamlessly rerouted across state lines and between two distinct Emergency Services Internet Protocol networks (ESInets) — a groundbreaking achievement demonstrating the power of interoperability and collaboration in enhancing emergency response capabilities.

In the test, six live 9-1-1 calls originating from Collier County, FL, were instantly rerouted to Charleston County’s Public Safety Telecommunicators, who processed the calls and electronically transmitted the essential call information back to Collier County to dispatch emergency responders. The transfer was completed without delay or information loss, demonstrating how emergency response centers can support one another in real-time, even during large-scale emergencies like natural disasters or mass casualty events.

This test, facilitated by INdigital and …