Dovetail Announces World-First AI Customer Insights Hub to Drive Customer-Centric Decisions Across Enterprises | PR Newswire [Video]

Companies such as Amazon, Canva, Meta, Notion, and Mayo Clinic are saving over 38 hours a week with Dovetail’s new products and features that fully automate data analysis and insight discovery across design research, product development, and every customer interaction.

, /PRNewswire/ — Dovetail, the leading customer insights hub, today announced that it has expanded its platform with Dovetail 3.0, a series of AI-first products and features that automatically turn scattered customer feedback into valuable insights. This helps companies create better, more user-focused products and empowers executives to put customers at the center of decision-making across the organization.

The launch is another milestone for the Accel-backed Australian startup co-founded by ex-Atlassian lead product designer Benjamin Humphrey. It builds on the success of its core customer insights hub solution, which is used by Amazon, Canva, Meta, Notion, Mayo Clinic, and others.

“Teams all over the world rely on customer and market insights to deliver …