How AI Can Help Scammers Hack Your Email [Video]

If you’ve got one of the world’s 2.5 billion Gmail accounts, there’s a new scam going around that should be on your radar. Hackers are using an artificial intelligence (AI) ploy, posing as someone from Google’s support team, to try and get users to reset their account via a fake portal, giving the would-be scammers access to your personal email account.

It’s a classic phishing scam, where a malicious actor tries to get you to give up personal information by pretending to be some kind of official customer service contact. However, what sets this one apart is the level of sophistication enabled by AI.

Here’s how the latest scam works as first reported by Sam Mitrovic, a professional IT consultant who discovered the method when hackers tried it on him. He first received a notification from Google to approve an account recovery attempt. Less than an hour after declining that, he received a phone call that said it was from Google support in …