Getting the timing right at Setterwalls to invest in AI support [Video]

After a period of close examination, the Swedish law firm saw the benefits of investing in AI support.

Credit: Setterwalls

In recent years, there’ve been a number of smaller AI products geared toward the legal profession, but it wasn’t until gen AI caught on that Swedish law firm Setterwalls really saw the benefit. “We saw that there was potential to benefit on a broad front,” says CIO Daniel Sandberg. 

With backing from management and great interest outside the organization, the agency, started a pilot project where three AI tools specially designed for lawyers were tested, compared, and evaluated. “We had a fairly large evaluation group that test drove them side by side,” he says. Results showed that 80% of the group estimated they used gen AI more often than once a week, and 30% said they used it several times a day. 

Opportunities for all

That was the starting point to roll out an AI …