SAP launches collaborative AI agents, adds Knowledge Graph [Video]

The company promises that its AI copilot, Joule, will support 80% of its most-used business tasks by year end.

Credit: Nitpicker / Shutterstock

SAP’s promised collaboration between its AI copilot, Joule, and other agents will become reality in the fourth quarter of 2024, the company announced at its 2024 TechEd conference Tuesday.

The company first discussed the new functionality at its Sapphire conference in June, announcing that Joule would offer an integration with Microsoft Copilot enabling users to, for example, query their Outlook calendar from Joule.

At TechEd, SAP said that Joule will include multiple autonomous AI agents, each expert in a particular function, that will collaborate to execute complex workflows.

“We are infusing Joule with multiple autonomous AI agents that will combine their expertise across the business functions to collaboratively accomplish complex workflows,” said Muhammad Alam, head of product engineering at SAP, during a media briefing. “This will free workers to collaborate in areas where human ingenuity is best suited.”

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