Massive Verizon outage: Customers nationwide left without service, phones in ‘SOS mode’ [Video]

Check out our live blog coverage on the Verizon outage for more up-to-date details on the major cellular network issue.

On Monday, Sept. 30, a massive Verizon outage has caused widespread, nationwide connectivity issues for customers across the U.S.

Based on Google Trends, there’s been an uptick of people searching for, “Why is my phone in SOS?” This captures the experience that numerous Verizon users have been reporting; many have claimed that their phones are now limited to SOS service.

Verizon Down: Widespread outage disrupts customers across U.S.

As of 5:03 p.m. ET, DownDetector (a site that shares the same parent company as Mashable) revealed on X that there have been over 1.6 million reports of Verizon outages.

Fifty percent say that the issue involves their mobile phone, 35 percent say they’re not getting any signals, and 14 percent say they’re experiencing a total blackout.

According to DownDetector’s outage map, it appears that outages are concentrated in the following states: New York, Florida, Georgia, Kansas, and North …