CrowdStrike executive apologizes to Congress for July global tech outage Boston 25 News [Video]

WASHINGTON — (AP) — An executive at cybersecurity company CrowdStrike apologized in testimony to Congress for sparking a global technology outage over the summer.

“We let our customers down,” said Adam Meyers, who leads CrowdStrike’s threat intelligence division, in a hearing before a U.S. House cybersecurity subcommittee Tuesday.

Austin, Texas-based CrowdStrike has blamed a bug in an update that allowed its cybersecurity systems to push bad data out to millions of customer computers, setting off a global tech outage in July that grounded flights, took TV broadcasts off air and disrupted banks, hospitals and retailers.

“Everywhere Americans turned, basic societal functions were unavailable,” House Homeland Security Committee Chairman Mark Green said. “We cannot allow a mistake of this magnitude to happen again.”

The Tennessee Republican likened the impact of the outage to an attack “we would expect to be carefully executed by a malicious and sophisticated nation-state actor”.

“We’re deeply sorry and we are determined to prevent this from ever …