CrowdStrike executive to apologize for global technology crash [Video]

More than two months after a flawed update from CrowdStrike Holdings set off a IT outage — crashing millions of Windows computers, grounding planes and halting bank and other business operations around the globe — a high-level executive from the company is set to deliver an apology on Capitol Hill.

“On July 19, we let our customers down,” Adam Meyers, CrowdStrike’s senior vice president for counter adversary operations, stated in prepared testimony to be delivered before a House subcommittee. “We are deeply sorry this happened and are determined to prevent it from happening again.” 

The global cybersecurity firm that provides antivirus software to Microsoft for its Windows devices pushed out a content configuration update for its Falcon Sensor security software that triggered system crashes worldwide, according to the remarks prepared for Meyers’ testimony before the House Homeland Security subcommittee on Cybersecurity and Infrastructure Protection subcommittee. 

New detection configurations had been …