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Nigerian Bank Alerts Customers on Network Issues On Funds Transfer, Apologises [Video]

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  • Ecobank Nigeria Limited has announced delays in funds transfers across its digital platforms, including USSD
  • The bank has apologised for the inconvenience amid frustration among customers unable to complete transactions
  • The bank technical team is working urgently to resolve the issue, although no specific cause or resolution timeline has been provided

Dave Ibemere has over a decade of business journalism experience with in-depth knowledge of the Nigerian economy, stocks, and general market trends.

Ecobank Nigeria Ltd has announced delays in funds transfers, which has frustrated customers as they struggle to complete transactions across various platforms.

The bank has not disclosed the root cause of the issue but assured customers that its technical team is working round the clock to resolve the disruption.

Ecobank apologise to bank customersPhoto credit: Patrick MeinhardtSource: Getty Images

In an email to customers signed by Adeola Ogunyemi, the Head of Consumer Banking, Ecobank Nigeria acknowledged customers’ challenges and apologised for the inconvenience …

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