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Scotiabank down: Online account access disrupted for some [Video]

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Scotiabank has confirmed reports of another outage after July’s disruption to direct deposits, this time affecting user logins to online accounts.

“Some customers may be experiencing intermittent login issues when accessing their online accounts, there is no impact to direct deposit or other services,” a Scotiabank spokesperson wrote in an emailed statement to CTVNews.ca.

“Our teams are working hard to resolve the issue as soon as possible and we apologize for any inconvenience this has caused.”

As of 1 p.m. ET, third-party website Downdetector tallied close to 700 user-submitted outage reports, up from single digits early Friday morning and reaching a peak of roughly 1,700 shortly after 11 a.m.

According to the site’s data, reported outages were split between “online banking” and “mobile login” issues, at 32 and 52 per cent, respectively. An additional 16 per cent were listed as “mobile banking” problems.

A heatmap generated by the site also …

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