ChargePoint adds AI to quickly spot charger issues, improve uptime [Video]

EV charging network ChargePoint announced it is recruiting artificial intelligence (AI) to expedite the diagnosis and repair process of downed chargers. ChargePoint describes the new AI-powered driver support tool as the first of its kind in the EV charging industry, and it will help improve uptime and dependability issues across the network.

As we’ve pointed out several times, one of the biggest remaining hurdles to faster EV adoption is the presence of abundant and dependable charging infrastructure. Don’t get it twisted; EV chargers are more prevalent than ever. In the US alone, that tally has doubled under the Biden-Harris administration.

There are no signs of slowing down, either. Current charging networks like ChargePoint continue to expand, while several automakers have united to establish yet another EV charging network across North America. The more, the merrier.

That said, anyone who has driven an EV and tried public charging knows that just because the charger’s physical footprint is there doesn’t …