Issue Management Process in Project Management [Video]

Issues happen. And if you want your project to be a success, you need to have a plan in place to respond quickly and effectively to any issues that arise. These steps are part of a best practice issue management process and are a core essence of good project management.

What Is Issue Management?

Issues are anything that comes up in the course of your project to impact the plan. Issues might be previously defined risks, or not. What you want to avoid is a form of collective project amnesia where issues come up and never get resolved. (Issues have a funny way of resurfacing when they don’t get resolved.)

Issue management in a project begins with a plan that defines activities and business rules to manage and control issues that arise during a project.

Types of Project Issues

Of course, the first thing you need to do for issue management is to identify the issues. There can …