FNB ATM, Card Payments and Digital Banking Outages on Payday, SA Respond [Video]

• The outage tracking website, Downdetector, showed a massive incline in FNB services not working correctly
• Reports about FNB began from around 12:30pm on Friday, 23 August 2024, of various banking account problems
• FNB customers flooded Twitter/X complaining about being unable to access online banking

First National Bank (FNB) experienced banking services downtime on a Friday payday, and the online community was up in arms about their money.

Most of the issues experienced were related to online banking, mobile banking, and online login. Cash withdrawals at ATMs were also temporarily affected.

Customers reported receiving the following messages from FNB or in the app:

1. Request cannot be processed error.
2. We are unable to process your request at the moment. The cause is being investigated.
3. We apologise for the inconvenience caused. Please try again later.
4. As such, any payments you make may not be reflected immediately in …