Walmart customer begs for chain to adjust policy to ‘make sense’ and fumes they ‘can’t use self-checkout’ during trips [Video]

A CUSTOMER has blasted Walmart for a new policy change.

They claimed the adjustment drastically impacted grocery trips, causing long lines and wait times.

Walmart’s self-checkout policy has been blasted by a frustrated shopperCredit: Getty

They were left fuming after an item limit forced them to use cashiered lanesCredit: Getty

The policy, a 15-item limit placed at self-checkout kiosks, has yet to be implemented nationwide but is currently being tested at select stores.

Mandy, a frequent Walmart shopper, went to her local store earlier this month where the policy was being tested.

She cited a negative experience, arguing it causes more harm than good to customers with more than 15 items because of a lack of cashiered lanes.

“Dundalk Walmart is so f***ing sh**ty bro,” wrote a shopper, Mandy, in a post to X earlier this month.

“I have 23 items so I can’t use self-checkout.”

Mandy claimed she tried to go to a cashiered lane, but with only a few …