Attorney General Michelle Henry hs announced a new complaint form for Pennsylvanians encountering hardships with airline travel, ranging from flight delays and cancellations to boarding problems.
The new form is available on the Office of Attorney General website and is a response to an uptick, nationwide, in consumer complaints regarding air travel. The form is the product of Henry’s partnership with the U.S. Department of Transportation to better assist Pennsylvania travelers, a press release said.
Consumers may file complaints whether they purchased tickets directly, or through an agent or third party. Residents of Pennsylvania or those who faced airline issues in Pennsylvania are eligible to use the new complaint form.