Delta CEO says operations should be back to normal Thursday after tech outage [Video]

Delta Air Lines CEO Ed Bastian is speaking out after the carrier’s chaotic recovery from a global technology outage led to days of cancellations and delays.

“I know the last few days have been difficult. To our customers who were impacted, I want to thank you for your patience and apologize again for the disruption to your travel,” Bastian said in an update.

Several airlines and major companies around the world were impacted when an outage caused by cybersecurity firm CrowdStrike halted operations across industries last Friday. But Delta had a particularly painful recovery.

This prompted Department of Transportation Secretary Pete Buttigieg to announce a federal investigation against the airline.

Bastian acknowledged that Delta’s initial efforts were “difficult and frustratingly slow and complex,” but said that the “worst impacts of the CrowdStrike-caused outage are clearly behind us.”

Bastian said operations should be back on track by Thursday.

“Thursday is expected to be a …